Super 8-Appleton
3624 W College Ave
Appleton, WI 54914-3914

Found 2 reports:

BED BUG ALERT--Adding insult to injury.

I spent one night at the Super8 Appleton hotel.

Three days later, bumps began to appear on my face, arms, hands, side, and legs, and soon afterwords the distinctive welts from bedbug bites appeared.

I phoned the manager Karla who agreed to check the room I stayed in. She phoned me and confirmed they had found bedbugs and would "close the room for treatment". She indicated the franchise owner, Mr. Patel was standing in the room with her as she

phoned me.

With this confirmation, I phoned an exterminator to do a canine inspection of my home. Had I brought bedbugs home, eradication would have cost me thousands of dollars.

After admitting they'd found bedbugs, the Super 8 credited me for the night spent in the hotel. However when I asked them to cover the cost for the canine inspection of my home I had done to determine if I had brought any home they said they hadn't authorized it. (The exterminator told me that in cases like this, reputable hotels covered the cost of a client's home inspection --and if bugs were found and treatment required they routinely covered this as well.)

I asked the both Super 8 to reimburse me the $275 for canine inspection. The Super 8 owner refused to take or return my calls, speaking only through his manager. When that failed, I contacted corporate owner Wyndam Worlwide to reimburse me the cost of the inspection. When I continued to pursue this through Corporate, I finally received an email from the Super 8 franchise owner, Mr Patel denying they ever had bedbugs!

What did I get from this experience? 30 ugly, blistered and distinctive bedbug bites, embarrassment and incredible frustration.

Wyndham Worldwide says they are the "leader of the hospitality industry"...God help us if this is true!

see full report...

BED BUG ALERT--Adding insult to injury.

I spent one night at the Super8 Appleton hotel.

Three days later, bumps began to appear on my face, arms, hands, side, and legs, and soon afterwords the distinctive welts from bedbug bites appeared.

I phoned the manager Karla who agreed to check the room I stayed in. She phoned me and confirmed they had found bedbugs and would "close the room for treatment". She indicated the franchise owner, Mr. Patel was standing in the room with her as she

phoned me.

With this confirmation, I phoned an exterminator to do a canine inspection of my home. Had I brought bedbugs home, eradication would have cost me thousands of dollars.

After admitting they'd found bedbugs, the Super 8 credited me for the night spent in the hotel. However when I asked them to cover the cost for the canine inspection of my home I had done to determine if I had brought any home they said they hadn't authorized it. (The exterminator told me that in cases like this, reputable hotels covered the cost of a client's home inspection --and if bugs were found and treatment required they routinely covered this as well.)

I asked the both Super 8 to reimburse me the $275 for canine inspection. The Super 8 owner refused to take or return my calls, speaking only through his manager. When that failed, I contacted corporate owner Wyndam Worlwide to reimburse me the cost of the inspection. When I continued to pursue this through Corporate, I finally received an email from the Super 8 franchise owner, Mr Patel denying they ever had bedbugs!

What did I get from this experience? 30 ugly, blistered and distinctive bedbug bites, embarrassment and incredible frustration.

Wyndham Worldwide says they are the "leader of the hospitality industry"...God help us if this is true!

see full report...








No nearby bug reports