Sorrento Hotel
900 Madison St
Seattle, WA

Found 1 report:

Hotel Sorrento in Seattle Alert!
We checked in for Thanksgiving week 2019.
While in bed I noticed something moving. I have never seen a bedbug before this encounter. We looked up bedbugs and it matched the photograph then we noticed blood on our sheets. The staff was extremely difficult we showed the manager and we also found a baby and put it in a glass with a coaster on top to give to their “bedbug discovery crew”. The manager said he would at least comp our room and pay for our last ni

ght at a different hotel. We spent Thanksgiving Day buying new suitcases at Walmart and at the laundromat instead of with family!!! The next day we flew home the trip was ruined! The Hotel refuses to take any responsibility and says no evidence was found even though the manager saw and we captured one for their “discovery crew”. Even though they said they would compl our room when I got home they charged my card. We have photos of the bugs and evidence on the sheets please beware of Hotel Sorrento.

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