Quality Inn Merchants Drive Knoxville
117 Cedar Ln
Knoxville, TN 37912-3506

Found 5 reports:

Arrived end of September 2015. The room smelled like a public toilet. On the morning I checked out noticed a small Brown roach-like bug crawling on the bed next to the one I slept in. Internet searched....looked like a bed bug. Escaped immediately. Arrived at airport 3 hours early. Now have to burn my luggage.


checked in on 9-27-14. Room had a smell that was unusual and we thought it was a cleaning agent. Turned AC to 70 and hoped that would help. Did not think to check for bedbugs as the hotel was very clean in public area. Woke up @ 4AM stuffed up (both of us) and sleeping more was impossible. I had a sunburn and thought the itching that started was from that....nope red blotches appeared within 1 day and now my husband has started itching (3 days). After looking at pictures we are sure it was b

ed bugs! I did not know this site existed but will use it ALWAYS now.

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We are moving to Florida 7/9/14 and needed a quick place to sleep overnight. We checked in around 11. The front office looked clean enough. Room 209. Upon entering. The room smelled musty. And carpet felt damp. We turned on the A/C unit. The A/C unit was very dusty on the inside. My older daughter started sneezing immediately from all the dust in the room. Then I noticed a bedbug crawling on the wall behind the tv. I freaked out and rushed the family outside...pajamas and all. The office stated

they never had problems with bedbugs. We got a full refund.

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Arrived at hotel June 4th, 2014 and room smelled they said that is what the red machine was in there. Went to dinner came back exhausted. Went to sleep and got eaten alive by bedbugs! Front desk moved us to another room and a worker used a key and came in while sleeping! Front desk said the room did NOT have bedbugs! Bull my husband had over 50 bites on him and we took pictures of the bugs. They still denied it. Worst hotel and the staff was terrible! We had to get prescriptions to take c

are of it and have used it up and bedbugs are still there. Don't stay here!

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Arrived on 11/11/11 around 1:00 pm and asked to check room for bedbugs before checking in. Found several bedbugs in one room then asked to be put in another room but inspected it first and found it also had several bedbugs. Left the hotel and went to another one nearby









No nearby bug reports