Crowne Plaza Hotel White Plains Downtown
66 Hale Ave
White Plains, NY 10601

Found 5 reports:

I stayed in room 324 on 12/2/2015 and found bugs in the bed closest to the window. A lady came up to inspect and said they would have to have someone confirm it was bed bugs. I was moved to a new room that seemed clean (I was too grossed out and left the hotel anyway) and I was told that the previous room was out of commission until it was cleaned. A good friend and coworker of mine happens to know the GM and sent him a text about it the next morning and the GM had no record of what had happened


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Woke up at 4 AM (9/25/2013) or so to find multiple bug bites all over my left hand and some on the body. Checked around bed and found the blood sucker top left corner hidden in the bed skirt. Took pictures just in case. Reported to front desk immediately. Security officer came up to room and took note. They moved me to club level (top floor room). File official complaint. Nothing else offered by hotel for inconvenience.

August 2013 I saw 2 bedbugs in room 409. I told management and they confirm my complaint. They moved me 2 floors down and gave me a 20% discount

I stayed at CP for 2 weeks, from August 7 until August 19 and was slowly nibbled on the entire time I was there. By the end of the second week I had numerous large, swollen bites along both sides of my arms, 2 on my left hand, 1 on my ankle, and 4 down the left side of my face. I didn't know what was going on since my bumps slowly progressed during my stay. Crown Plaza management has been nothing but apologetic and have offered to pay for all my dry-cleaning, and purchase of a new suitcase, etc.

After I checked out, my room was inspected and it was confirmed that I had bed bugs in my room. It was a very disgusting, annoying, and painful experience.

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Rm 202

First night I was bitten by a bedbug. Caught the bug and made sure security photographed the bug and my hand which was red and swelling from the bites.

Moved me to another room but seemed unconcerned and offered me a breakfast coupon for the inconvenience.

Didn't sleep at all. and Checked out immediately in the morning.

No nearby bug reports