Best Western Sovereign Hotel
401 Winchester St
Keene, NH 03431

Found 2 reports:

Hello,
I represent the hotel and would like to write a response regarding the below complaint.
This issue was not brought to our attention during the guests stay,nor did we receive any complaint regarding this.
We have procedures in place to counteract bed bugs and have not received any complaints or evidence of having bed bug issues for at least 3 years prior to this date.
We also have brand inspections done two times a year.


I checked in and found a budbug on the sheets and then looked behind the headboard and found dead ones. There was also hair in the toilet and the rugs are matted and worn.









No nearby bug reports