Embassy Suites Bloomington
2800 American Blvd W
Bloomington, MN 55431

Found 8 reports:

Stayed in room 632 on (may 21st 2021), went to bed around 5am the 22nd and before falling asleep found 2 bed bugs crawling under pillows. As we were packing we found another at the end of bed. We talked to front desk and they said the most they could do is a 10% refund because we “fell asleep” there and used the hotel. When we explained we never went to sleep and found them as we got in bed, we were taken as liars... COMPLETE BS


Stayed in room 632 on (may 21st 2021), went to bed around 5am the 22nd and before falling asleep found 2 bed bugs crawling under pillows. As we were packing we found another at the end of bed. We talked to front desk and they said the most they could do is a 10% refund because we “fell asleep” there and used the hotel. When we explained we never went to sleep and found them as we got in bed, we were taken as liars... COMPLETE BS


Stayed in room 632 on (may 21st 2021), went to bed around 5am the 22nd and before falling asleep found 2 bed bugs crawling under pillows. As we were packing we found another at the end of bed. We talked to front desk and they said the most they could do is a 10% refund because we “fell asleep” there and used the hotel. When we explained we never went to sleep and found them as we got in bed, we were taken as liars... COMPLETE BS


Stayed in room 632 on (may 21st 2021), went to bed around 5am the 22nd and before falling asleep found 2 bed bugs crawling under pillows. As we were packing we found another at the end of bed. We talked to front desk and they said the most they could do is a 10% refund because we “fell asleep” there and used the hotel. When we explained we never went to sleep and found them as we got in bed, we were taken as liars... COMPLETE BS


Stayed in room 632 on (may 21st), went to bed around 5am the 22nd and before falling asleep found 2 bed bugs crawling under pillows. As we were packing we found another at the end of bed. We talked to front desk and they said the most they could do is a 10% refund because we “fell asleep” there and used the hotel. When we explained we never went to sleep and found them as we got in bed, we were taken as liars... COMPLETE BS


My family stayed in room 124 on 12/26/2015. My daughter was in the bed for approx 10 min and had receives 4 areas of bites. Immediately sweeping into large welts. I picked the pillow up and there were numerous bed bugs crawling along with blood spots. We immediately called the front desk where they didn't seem to concerned. They sent a guy down who took a specimen (with a cup) and shook the blankets as I was trying to pack our stuff up. We went to another room (stated complimentary) we actually

needed 2 rooms as there were 6 of us. WE were up til 3AM drying our stuff then storing it in the vehicle. We thankfully use essential oils so lathered my kids up and sprayed the new room down. We also missed breakfast as we were up so late cleaning up so we had an extra bill of $100. My kids are mortified that we had bugs.

see full report...

Two bedbugs were found between the dates of Feb 2-6, 2015 in room 524. received 5 large bites. was not handled correctly during my stay.

however, after submitting my survey, hotel management called and said exterminator only found two bedbugs and no eggs. they have heat treated the room.


During a stay on September 7, 2013 I received over 25 bites to my lower legs and feet. The hotel staff was not helpful in any way and they were incredibly condescending. My family will not return, and I would not suggest this hotel to anyone I know, which is unfortunate because with an attached waterpark we were really looking forward to this option for future one night get-aways with our family.









No nearby bug reports