Zehnders Splash Village
1365 S Main St
Frankenmuth, MI 48734

Found 9 reports:

Not only is this place dirty but This place is infested with bed bugs. I have bites everywhere woke up to about 30 of them and we even found one. We have informed them but haven’t heard back from the manger yet. They claimed someone was already in the room and they were unable to look. Sick to know they aren’t moving current guests. Was there June 2021. Room 201.


Not only is this place dirty but This place is infested with bed bugs. I have bites everywhere woke up to about 30 of them and we even found one. We have informed them but haven’t heard back from the manger yet. They claimed someone was already in the room and they were unable to look. Sick to know they aren’t moving current guests. Was there June 2021. Room 201.


Not only is this place dirty but This place is infested with bed bugs. I have bites everywhere woke up to about 30 of them and we even found one. We have informed them but haven’t heard back from the manger yet. They claimed someone was already in the room and they were unable to look. Sick to know they aren’t moving current guests. Was there June 2021. Room 201.


WELL.......OUR LIFE IS TOTAL HELL RIGHT NOW!!!!!!!!!
WE STAYED IN ROOM 187 FOR ONE NIGHT (MAIN FLOOR, FIRST ROOM, BEHIND THE CHECK IN DESK) AND BROUGHT THE BUGS HOME WITH US THE VERY NEXT DAY........WE HAVE SPENT LOTS AND LOTS OF MONEY AND OUR KIDS HAVE SUFFERED MUCH STRESS AND ANXIETY.......IT HAS BEEN 3 MONTHS AND MANY TREATMENTS LATER AND WE ARE STILL NOT IN THE CLEAR........

SIGNED **VERY SAD FAMILY!!!**


WELL.......OUR LIFE IS TOTAL HELL RIGHT NOW!!!!!!!!!
WE STAYED IN ROOM 187 FOR ONE NIGHT (MAIN FLOOR, FIRST ROOM, BEHIND THE CHECK IN DESK) AND BROUGHT THE BUGS HOME WITH US THE VERY NEXT DAY........WE HAVE SPENT LOTS AND LOTS OF MONEY AND OUR KIDS HAVE SUFFERED MUCH STRESS AND ANXIETY.......IT HAS BEEN 3 MONTHS AND MANY TREATMENTS LATER AND WE ARE STILL NOT IN THE CLEAR........

SIGNED **VERY SAD FAMILY!!!**


march 15........stayed one night....main floor right beside front desk....brought them home with us.........now our life is hell!!!!!!!


Jan 15 2012. We were in room 202 our friends were in room 203 adjoining rooms. After checking in we headed to the pool for a few hours. When back in the room checked our bed for bed bugs. None found. Then my 9 year old and I went in our friends room to play a board game sitting on the bed when my daughter said there is something behind my friend. It was a bed bug crawling behind the head board. Put in a cup and took it to the frount desk. We were out of there in about 20 mins after they gave us

a complete refund.

see full report...

We also had bed bugs here during the summer of 2011. They offered us another weekend along with some meals. The second visit was much better.


My sister in law, I and our 4 kids were staying at the splashpark hotel around November 15, 2010. I woke up in the morning and noticed something crawling on my son's forehead. I smacked it off him, waking him in the process. i didnt really think much of it until we all were getting ready to go down for breakfast and pulled back the sheets to look for a sock and found more bugs. I took a pic with my phone and showed the front desk. The hotel was very generous, comping our room, giving us another

nights stay in their most expensive suite (ha). They also took all our clothes, suitcases, towel and toiletries and de-bugged them. However in that process they mixed up all of our two families clothes, and things..I got no toiletries and all their clothes and my sister in law got all our clothes and the bathroom items. When we received the correct clothes they were damaged from being put on the wrong wash cycle. All our clothes ended up on a white cycle. While the hotel compensated us the damaged clothes, I am not sure that staying there again is worth the trouble.

see full report...








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