Staybridge Suites Baltimore Columbia
8844 Columbia 100 Pkwy
Columbia, MD 21045

Found 2 reports:

October 9, 2019

Before laying on the bed, I pulled down the bedspread and found a large bloodstain (menstrual blood, I assume.) Upon further examination, I noticed bedbug dropping on the pillow cases. I pulled the sheets off the bed and found more bedbug droppings and lots of human hair on the mattress. I took pictures and went immediately to the manager at the front desk. She refused to give me a refund, only offered to give me another room. I went to another (cleaner) hotel. I immediat

ely notified Citi Bank that I would dispute the charge. Citi Bank has denied my request for a refund to my credit card because Staybridge (Sonesta Es Suites Columbia)said that I did not notify management of the bedbugs. Which, of course, I did. Very dirty hotel. Please protect yourself and your family by NOT staying there.

see full report...

October 9, 2019

Before laying on the bed, I pulled down the bedspread and found a large bloodstain (menstrual blood, I assume.) Upon further examination, I noticed bedbug dropping on the pillow cases. I pulled the sheets off the bed and found more bedbug droppings and lots of human hair on the mattress. I took pictures and went immediately to the manager at the front desk. She refused to give me a refund, only offered to give me another room. I went to another (cleaner) hotel. I immediat

ely notified Citi Bank that I would dispute the charge. Citi Bank has denied my request for a refund to my credit card because Staybridge (Sonesta Es Suites Columbia)said that I did not notify management of the bedbugs. Which, of course, I did. Very dirty hotel. Please protect yourself and your family by NOT staying there.

see full report...








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