Hilton Garden Inn Plymouth Hotel
Four Home Depot Drive
Plymouth, MA 02360-2669

Found 3 reports:

Got up in morning to get ready for the day discover red marks/bites on forehead the saw right hand/hand arms along with left side arm with bites. Went back to observe bed and saw blood marks.
Then went to shower and discovered 2 in tub, gathers and went to report at desk at check out.
They indicated the would have the pest people come by to assess the room.
Management was fair and was responsive but not overly,kind of standard response.They provide"fair" compensation.But went to doctor

and got steroids/ antibiotics to clear up.



Incident was 8-20-19
Have pictures of bits / bugs

see full report...

Got up in morning to get ready for the day discover red marks/bites on forehead the saw right hand/hand arms along with left side arm with bites. Went back to observe bed and saw blood marks.
Then went to shower and discovered 2 in tub, gathers and went to report at desk at check out.
They indicated the would have the pest people come by to assess the room.
Management was fair and was responsive but not overly,kind of standard response.They provide"fair" compensation.But went to doctor

and got steroids/ antibiotics to clear up.



Incident was 8-20-19
Have pictures of bits / bugs

see full report...

Stayed here the week of 11/11/13. The second night there as I was about to fall asleep with the tv on I noticed something moving on the pillow next to me. Turned out to be an adult, large bed bug. I trapped it alive in an empty bottle and brought it to the front desk. The lady at the desk was very apologetic and moved me into another room immediately. I was still at the hotel the next day - new room seems fine. They called in an expert to check my old room (room 329) and all adjacent rooms. They

offered to buy me new suitcase and new clothes so I wouldn't have to bring those items home. I took them up on the suitcase offer and they also credited my account with enough hilton honors points for a free night. Overall, they responded in a timely fashion and seem to have a proactive attitude with this issue. Fairly disturbing to experience this, but the hotel responded well.

see full report...








No nearby bug reports