Country Inn & Suites Schaumburg, IL
1401 N Roselle Rd
Schaumburg, IL 60195

Found 3 reports:

My family checked in on 1/10/2020. We did spent the night and woke up in horror to find on 1/11/2020 bed bugs. We immediately packed our things and headed for the front desk in panic. We were told they never have had a problem the room number was #211. They asked if we wanted another hotel and it was there sister hotel we said yes, but they were booked. We had to find another hotel to finish our stay. Much to our horror we had to travel home throw away luggage, drive to laundromat to high temp w

ash and dry everything. Bad part was Friday we shopped for new clothing and had all new clothes in hotel which had to be treated too. This has been a nightmare. We were recommended to this hotel by friends of our and they called the hotel on 1/13/2020 to see if they may have reports from room they stayed in and the hotel acted like they never heard of this or our report to them. What a shame!! This was our first trip to the state and it was a nightmare. We have photos and video of the problem.

see full report...

My family checked in on 1/10/2020. We did spent the night and woke up in horror to find on 1/11/2020 bed bugs. We immediately packed our things and headed for the front desk in panic. We were told they never have had a problem the room number was #211. They asked if we wanted another hotel and it was there sister hotel we said yes, but they were booked. We had to find another hotel to finish our stay. Much to our horror we had to travel home throw away luggage, drive to laundromat to high temp w

ash and dry everything. Bad part was Friday we shopped for new clothing and had all new clothes in hotel which had to be treated too. This has been a nightmare. We were recommended to this hotel by friends of our and they called the hotel on 1/13/2020 to see if they may have reports from room they stayed in and the hotel acted like they never heard of this or our report to them. What a shame!! This was our first trip to the state and it was a nightmare. We have photos and video of the problem.

see full report...

My family checked in on 1/10/2020. We did spent the night and woke up in horror to find on 1/11/2020 bed bugs. We immediately packed our things and headed for the front desk in panic. We were told they never have had a problem the room number was #211. They asked if we wanted another hotel and it was there sister hotel we said yes, but they were booked. We had to find another hotel to finish our stay. Much to our horror we had to travel home throw away luggage, drive to laundromat to high temp w

ash and dry everything. Bad part was Friday we shopped for new clothing and had all new clothes in hotel which had to be treated too. This has been a nightmare. We were recommended to this hotel by friends of our and they called the hotel on 1/13/2020 to see if they may have reports from room they stayed in and the hotel acted like they never heard of this or our report to them. What a shame!! This was our first trip to the state and it was a nightmare. We have photos and video of the problem.

see full report...








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