Holiday Inn Hotel & Suites
495 Airport Rd
Elgin, IL 60123

Found 7 reports:

July 16 to 17, 2021
Two bedbugs seen in room 330. Management refunded entire stay.


July 16 to 17, 2021
Two bedbugs seen in room 330. Management refunded entire stay.


July 16 to 17, 2021
Two bedbugs seen in room 330. Management refunded entire stay.


July 16 to 17, 2021
Two bedbugs seen in room 330. Management refunded entire stay.


July 16 to 17, 2021
Two bedbugs seen in room 330. Management refunded entire stay.


July 16 to 17, 2021
Two bedbugs seen in room 330. Management refunded entire stay.


I am a nurse at State of Illinois-DHS-MH. I was staying at this Holiday Inn with another nurse-we were there doing a Joint Commission Review at Elgin MHC. I stayed Tues.July 15, Wed July 16 ,Thurs July 17th. I found a dried up small bug on Wed that I suspected was a young bed bug and put it on a piece of paper for housekeeping and left them a message to please identify and discuss with front desk--I wanted to be discreet, in case, I was wrong-I did not tear the room apart but did check parts o

f the mattress. No one left me a message and paper and bug were gone. We leave VERY early in a.m. and get back late afternoon after dinner. Thursday night I was sure that the two bites I had were from bed bugs-I fell asleep for about an hour and at 11:00 woke up to find a large bed bug running away from my arm where i had swatted it. When I caught it in the bed sheet-I held till I got tissue and it squished and was engorged with blood--very distinct. I called the front desk--they were very rude and said I had confused an "boxelder" bug for a bed bug--the engineer that came to my room had never seen bed bugs-I schooled him on where to look-he was VERY afraid but moved me and my things to another room that we both searched first--he was instructed to take the bug but I kept it and allowed him to take pictures of it--I texted said pictures to my other two co-workers and called Public Health--I told the front desk that I would be reporting and they needed to ALSO do the RIGHT thing. The front desk girl Jesse gave me the card for the manager but I never was allowed to talk with him and had to check out and complete my job with the review.

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