Hilton Garden Inn Chicago O'Hare Airport
2930 S River Rd
Des Plaines, IL

Found 2 reports:

My name is Scott Steinfest and I'm the General Manager of the Hilton Garden Inn hotel. I'm taking the time to reference the prior claim that a guest of the hotel encountered bed bugs at our facility. I can assure you that our award winning hotel takes all the necessary percaucions to proactively do our very best to ensure that our customers have a relaxing and bed bug free nights rest. I'm not aware of this specific claim and have not been contacted by anyone to further investigate this situa

tion. Feel free to visit us at chicagoohareairport.hgi.com and we will welcome you with a sqeeky clean room along with the best customer service in town. Thank you for taking the time to read this comment and I look forward to meeting all of you personally. Scott Steinfest

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I stayed at this hotel on the 25th of May (2011)so that i could get up bright and early the next morning b/c i had a 7hr exam at 8am. I fell asleep fine, but the next thing i know, i'm woken up at 1am by intense itching all over my arms and legs. 6 sleepless hours later, i realized that there were red dots all over my arms and ankles which were itching. I've had an experience with bedbugs before, so i was able to recognize them as bedbug bites. I'm still trying to contact the hotel manager to ge

t my money back. For anyone who's considering staying here..please don't, for your own safety

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