Embassy Suites Chicago - Downtown
600 N State St
Chicago, IL

Found 6 reports:

stayed in June 2019. Young daughters got bites all over them which was confirmed by their pediatrician as bed bug bites. Called management to report and they were going to get an inspection team after the latest people staying right after us left. Supervisors and managers all had different stories of inspection status later that day - one supervisor said inspection was done with manager and approved with no bugs, another supervisor said was not completed, another supervisor said inspection wa

s done by cleaning team and all good, and finally - nope haven’t completed the inspection only after waiting 15 minutes on the phone. I begged them to at least let the family or person in the room could be a possibility bed bugs in their from a reported case and take proper steps when leaving. Management did not appreciate and became a rude— and almost on the verge of blaming us. DO NOT STAY THERE!

see full report...

stayed in June 2019. Young daughters got bites all over them which was confirmed by their pediatrician as bed bug bites. Called management to report and they were going to get an inspection team after the latest people staying right after us left. Supervisors and managers all had different stories of inspection status later that day - one supervisor said inspection was done with manager and approved with no bugs, another supervisor said was not completed, another supervisor said inspection wa

s done by cleaning team and all good, and finally - nope haven’t completed the inspection only after waiting 15 minutes on the phone. I begged them to at least let the family or person in the room could be a possibility bed bugs in their from a reported case and take proper steps when leaving. Management did not appreciate and became a rude— and almost on the verge of blaming us. DO NOT STAY THERE!

see full report...

stayed in June 2019. Young daughters got bites all over them which was confirmed by their pediatrician as bed bug bites. Called management to report and they were going to get an inspection team after the latest people staying right after us left. Supervisors and managers all had different stories of inspection status later that day - one supervisor said inspection was done with manager and approved with no bugs, another supervisor said was not completed, another supervisor said inspection wa

s done by cleaning team and all good, and finally - nope haven’t completed the inspection only after waiting 15 minutes on the phone. I begged them to at least let the family or person in the room could be a possibility bed bugs in their from a reported case and take proper steps when leaving. Management did not appreciate and became aggressive. DO NOT STAY THERE!

see full report...

stayed in June 2019. Young daughters got bites all over them which was confirmed by their pediatrician as bed bug bites. Called management to report and they were going to get an inspection team after the latest people staying right after us left. Supervisors and managers all had different stories of inspection status later that day - one supervisor said inspection was done with manager and approved with no bugs, another supervisor said was not completed, another supervisor said inspection wa

s done by cleaning team and all good, and finally - nope haven’t completed the inspection only after waiting 15 minutes on the phone. I begged them to at least let the family or person in the room could be a possibility bed bugs in their from a reported case and take proper steps when leaving. Management did not appreciate and became aggressive. DO NOT STAY THERE!

see full report...

Just following up on January note. I never did hear anything back from the hotel to either confirm nor deny their findings. Nothing at all.


1/29/2014. Room 941.

Awoke to a few bites on hand and lower arm which could have been bb bites. I did not see any bugs on blankets or mattress. I called the front desk and someone said the manager was not in at this time.


A short while later a Manager did return the call. He did listen, did agree to change rooms. He stated he would be calling EcoLabs for inspection of original room.









No nearby bug reports