Crowne Plaza Hotel Cromwell
100 Berlin Rd
Cromwell, CT 06416

Found 5 reports:

Felt some twinges in night - looked and didn't see anything. Thought I was being paranoid. Woke up next morning to 6-8 bites on both arms. Completely disgusting. Reported to front desk.


stayed in the hotel over the july 4th weekend a few weeks after this I found out that I had bed b over a year


I found a bug crawling on my bed and also woke up with bites. I was moved to another room which had evidence of bed bugs on the mattress and box spring. I was then moved to another room which seemed to be fine. Most of the staff was accommodating except for the Director of Housekeeping, who made me feel like I was being unreasonable. Poor customer service skills. I was also advised multiple times that the room that I found a bug in and had bites from was inspected but no evidence of bed bugs wer

e found. Apparently, it's acceptable to make customers seem like they're delusional.

see full report...

6/24/2015 found a live bug on my bed under my pillow


I found bed bugs on the mattress in a room on the second floor. I reported it to the front desk. They moved us to a new room and found evidence on squished bed bugs on the wall near the bed.









No nearby bug reports