The Estes Park Resort
1700 Big Thompson Ave
Estes Park, CO 80517

Found 4 reports:

We rented a room at the Estes Park Resort from Dec 21-22, which advertised itself and a Luxury Spa experience. Not only was the Jacuzzi and pool closed, our final morning, we discovered over 30 bed bug bites on myself, and 15 on my daughter.

I was told the room had been checked, and exterminated, and that there were no signs of infestation.

We went to Urgent care for advice. They diagnosed both my daughter and I with bed bugs. Pictures were taken of the various sites on our bodies. 8 loads

of laundry later, and remediation, I was told by the hotel unless I had a lawyer pursuing a claim., I would not be spoken to.

My husband, who did not travel with us, is so far bite free.
Thank Goodness!
I believe we may have avoided infesting our home.



see full report...

We rented a room at the Estes Park Resort from Dec 21-22, which advertised itself and a Luxury Spa experience. Not only was the Jacuzzi and pool closed, our final morning, we discovered over 30 bed bug bites on myself, and 15 on my daughter.

I was told the room had been checked, and exterminated, and that there were no signs of infestation.

We went to Urgent care for advice. They diagnosed both my daughter and I with bed bugs. Pictures were taken of the various sites on our bodies. 8 loads

of laundry later, and remediation, I was told by the hotel unless I had a lawyer pursuing a claim., I would not be spoken to.

My husband, who did not travel with us, is so far bite free.
Thank Goodness!
I believe we may have avoided infesting our home.



see full report...

October 31 2019

Found a blood stain on the bed on day 1. Day 2 they did not change the linens so we changed in ourselves. Lo and behold! A live bedbug! Thats where the stain was from! Placed it on a zipbag and showed it to concierge. She offered a room to transfer. Room 1 had long strands of hair on the bed. Room 2 had fresh stains on sheets!! Had to emergently transfer to another place at 3 in the morning. Hotel refused refunds AND we had to pay extra for the transfer bcs hotel 2 only had la

rge rooms available.

Partner had 3 bites on his body that morning after.

Extremely disappointing. Marketed as a 4 star hotel but the 2 star chain hotel we moved to was much much cleaner!

And did false advertising too. But thats a different story.

see full report...

October 31 2019

Found a blood stain on the bed on day 1. Day 2 they did not change the linens so we changed in ourselves. Lo and behold! A live bedbug! Thats where the stain was from! Placed it on a zipbag and showed it to concierge. She offered a room to transfer. Room 1 had long strands of hair on the bed. Room 2 had fresh stains on sheets!! Had to emergently transfer to another place at 3 in the morning. Hotel refused refunds AND we had to pay extra for the transfer bcs hotel 2 only had la

rge rooms available.

Partner had 3 bites on his body that morning after.

Extremely disappointing. Marketed as a 4 star hotel but the 2 star chain hotel we moved to was much much cleaner!

And did false advertising too. But thats a different story.

see full report...








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