Best Western Cottonwood Inn
993 S Main St
Cottonwood, AZ 86326-4608

Found 5 reports:

I was in the lobby on 2/14 and witnessed the counter employee kimberly make a drug transaction also smelled it on her very unprofessional She was making a deal with another employee

hotel looks clean from the outside. Staff seems professional. Stayed for one night, unfortunately, did not stay for the entire night due to bed bugs issue.

I am not here to talk about customer service, but about a big fat bed bug found in the room I stayed. The employees, however, were pleasant and I enjoyed their service until I found the bed bug on my last night stay ... When I showed it to one of the employees, she was not surprise and had mentioned they had several incidents with bed bugs within the last year. I basically checked out as soon as I can. I had bites all over my back and had to see my doctor. very unpleasant experience..definitely

will Not return back.

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Jim - I apologize for any inconvenience you may have suffered while a guest at our hotel. Since you did not provide any other information besides your first name and you did not report the incident at check out, I have no way of making sure that there is or is not an issue in the room that you occupied. If you could provide further information by calling the hotel directly, I can call in the appropriate individual to verify if there is a problem and will deal with the situation promptly. We have

not had an issue of this nature previously and am surprised that there may be one now. Please contact me directly at the hotel. 928-634-5575. Thank you.

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Stayed one night found 10 bedbugs and some bites on my back nice place but they have serious issue

No nearby bug reports