Anonymous on 08/04/2015
I saw bedbugs in my bed mwhen i woke up, and i reported that right away to the front desk, the lady name yolanda told me to get out right way bc she called someone to check the room, so me my wife and kids check out early because of that bedbugs, but she gave me discount for my stay,50%. I went back to the front deck and ask for the copy of my bed bugs report, but they didnt give me any, ask her to if there is manager she said manager is not there and no manager during that time, instead she giv
e just the name and number, manager send me email stated no bedbugs in my room, so the discount is voided, i was so unhappy by then because we checked out early plus the bedbugs i saw in my bed, i have the picture, and now i called again the manager spoke to stephanie and she is so rude, no manners, she is arrogant, i dont knw what to say all i knw is this hotel is not good and the manager too.plus the bedbugs, i will not recommend this hotel to anyone.
Anonymous on 06/18/2012
My family stayed here June 2011 for a sporting event. I came home covered in bed bug bites. What a night mare. We left everything from that trip in garbage bags in the blazing sun as not to bring them home. The room that we stayed in was one of the newly remodeled rooms too. Not impressed. We will be coming back again this year for the same sporting event and you can bet we will NOT be staying here. A bed bug check is will definitely be done before we bring anything into a hotel again.