Anonymous on 08/14/2015
Woke up with bugs on the sheets and comforter, also very itchy, reported to manager and offered to give us money to wash our clothes. We wanted a refund for our 3 night stay, only giving us one night refunded, still waiting for confirmation from so called pest control company. They look like bed bugs, took pics, my body looks like bed bug bites, also have pictures of that...currently arguing with hotel and their umbrella corporation
Beth on 12/06/2012
Woke up at 5am covered in bed bugs!! Was told to wait untul 9 am untilvery manager arrived! Collected over 13 in Ziploc while waiting! Was offered half off because we stayed until 5am??? While checking out other guest were complaining of bed bugs!!! No joke room 131 had hundreds the mattress is blackened with feces and blood!