Anonymous on 08/24/2012
Aug 18, locked out of our room because of insects in our room. Was told an inspector had to come in. Was also told it could be fruit flies. I called the hotel back on Aug 21st and was told I had to speak to the head of housekeeping. When I finally heard back from the hotel on the 24th, they confirmed it was bed bugs in the room.
This is at the Double Tree Hotel in Toronto by the Airport.