After more than four years renting at 565 Sherbourne Street, with my girlfriend,we have decided to move out this year. I have also decided to write this information here and expose the real truth about the renting practices and quality of services or in better words travesty of services by Medallion Properties. It has been a terrible last two year here. At the beginning, it was not so bad,standard things that you can expect in a rental building. But, with the management change and with entrance
of a new property manager, and with new construction and renovations on the horizon, things changed radically for worse. I truly hope you will find this letter informative and that it will help you to make objective and right decision when you consider renting at 565 Sherbourne,and I really hope you will avoid renting an apartment in that building.
Deception of the lobby
Except for the nice lobby and a small gym that can be seen from the lobby, and both were additions to the building once the future construction were certain, int he last two years, everything else will make your life more than miserable inside the building. Lobby is deliberately created to lure you in and to make the first impression that building must be nice. But, don’t be mislead, it is a well constructed deception. Go pass lobby and you will see the real truth.
Elevators Malfunctioning and Lack of Service
There are five elevators in the lobby. During the weekends, very frequently, one or two elevators do not work. If you are given a tour of the building, please look for the elevators lights above the elevators doors. If you see “SV” it means that the elevator is broken and is awaiting service. During long weekends forget about
all elevators working and forget about the service coming. As a rule, at least two of them have been broken during almost every long weekend so far. You can ask any tenant in the building about it. Cleaning the elevators takes place in the morning, between 8:00 AM and9:00AM, when the most people are going to work. It means that you will have one elevator always unavailable for usage by tenants. It means you will have to wait, in average, 20% longer for the elevator in the morning.
Smells from garbage in the lobby
There is a huge garbage container just ten meters from the lobby, two doors on the back. You can see the doors right between the elevators. During the summer,and especially during the long weekends, frequently, an unbearable smell is present in the lobby from the garbage that is not taken on time.
Except few bugs I have seen randomly in the hallways I did not have any issues with bugs, however I have heard the complains that some bugs have been seen in elevators and in basement.
Hot Water and Plumbing Issues
Numerous times during the year there are interruptions in the hot water supply.At least two times every three months. You will usually receive a notice about it few days in advance for the absence of hot water throughout the day.Unfortunately, in addition to these occurrences, hot water supply have been interrupted several times during the year without any warning. When you call Security, you will receive arrogant and irritated response, since you may be the50
person calling for the info about hot water, and the Security personnel is pissed off by the calls. Expect several times during the year for your apartment to be enter ed by maintenance personnel for plumbing or other work.
Renovations of the apartments throughout the year
This is a high rise building, with more than 30 floors. There are less and less tenants in the building (that can be checked if you look through the hallway windows beside elevators, empty terraces and empty spaces can be seen) which means
renovation is an ongoing activity.
Drilling, rubbing, knocking,scrapping, hitting, hammering, wall, floor polishing, are the noises you will hear during the day, almost every day of a week. The concrete floors will transfer sounds from one floor to at least five floors up and down, so, virtually, you will be disturbed by the noise almost all of the time. In addition to that, you can hear inconsiderate contractors pushing loudly their shopping carts through the hallways, slamming the doors, yelling, laughing, ringing with their tools all along.All this can happen from 7:00 AM till 5:00PM during the week days (contractors and building maintenance workers want to start early, to leave early) and on
Saturday from 10:00AM. So, forget about sleeping in Sat morning, that won’t happen. Frequently, contractors and maintenance personnel will prolong,illegally, their work after 5pm, so you will hear drilling even around 7:00PM when you come from work or school, or even at 11pm. If you complain landlord you will be met with politics, lack of understanding, lies, and, essentially no help at all.Medallion Properties landlords of this building will not help you in many instances. Their actions can be described clearly by their motivation to save for their business and make profit in their business while stomping on your rights as a tenant.
New Construction in the Area
As any tenant knows, there will be a new building and housing development by Medallion Properties and other developers, in this and coming several years,right adjacent to this building, across to the Bleecker street, and on the intersection at Howard St. and Sherbourne, which is 100 yards from 565Sherbourne Street. Please be firm when you ask the person who is showing you apartments to confirm in writing and give you ALL the information on paper,signed, about the extension, location and duration of these huge construction development around 565 Sherbourne. Please take a minute to stroll to the intersection of Howard & Sherbourne and see the public board with details approval from the City of Toronto about the new construction in that area. What does that mean to you?
It means that you will be surrounded, day and most of the night, with roaring construction machinery noises, hammering,concrete drilling, and all the loud noises and dust that follows any building construction.
There is a pathetic newsletter that is hanged on your door every month, although you have not asked for it, that also will give out information to the opportunistic burglars, if you don’t get rid of this Medallion Properties flyer, whether you in or not in your rental unit. In addition to this security risk for your apartment to be burglarized, the newsletter is essentially Medallion Properties landlord rant about your obligations for you as a tenant, packed with obligatory rules and warnings what should you do in order not to be evicted form your apartment. Eviction, and threat of eviction is either present or implying topic in all these newsletters.Moreover, almost every month, there are warnings posted on each floor about the dangers that comes with season, and rules for you, as a tenant, to follow. In last December it was which fir tree you should to use in your apartment to how many candles and which kind you are “recommended” to light up during Christmas season, for instance. You have to keep track of and read these letters at the elevators in order not miss and be potentially warned and evicted. After the fire at 200 Wellesly Street, which is literary across and down the Bleecker Street,50m from 565 Sherbourne, landlord started sending alarming warnings what you should do in your apartment and on your terrace to avoid potential fire that happened in the building across the street.