Luiz R. on 08/20/2011
I and my daughter 11 years old stayed in New York between July 28 and August 1.
I Chose the COMFORT INN TIMES SQUARE, by brand reputation, location and attractive price.
In July 31, Sunday, at around 07:00 pm my daughter was in the Business Center using one of the computers, when a stranger, who was neither a guest, entered the room, accessed sites of pornography and masturbate in front of my daughter. She quickly left the room when realizing the situation and returned to the apartment. I have
taken the legal measures, calling the police and registering the situation. On Monday morning, I talked with the General Manager of the hotel. She had seen clearly occurred by the recorded images and simply replied that the hotel had no responsibility about the fact. In other words, she admits that the hotel does not have any responsibility for the safety of its guests.