to inform other tenants of the problem and inspect surrounding apartments. our landlord has not done either, two times now. with the first infestation we hired an outside service.. now with the current (second) infestation the landlord sent an exterminator that suggested only treating one room... from general knowledge i know that when treating bed bugs, the entire apartment must be treated for the best chance of success. and after doing some research on the exterminator i found some not so great reviews. so once again we will be hiring an outside service... i also know for a fact that at least 3 other tenants have or have had bed bugs, none of which was reported to the tenants by our landlord which the law requires. we tried filing a complaint with 311 but it is completely impossible to get ahold of anyone that knows anything. therefore I'm placing my complaint on this website hoping it will be seen by people in the my building or considering moving into my building as my landlord will probably not disclose a bed bug history because he has been keeping every infestation a secret.