Submitted by "Krista" on 02/04/2010

Stayed on the 3rd floor. Cannot remember the room number.
I was already paranoid because I know how big of a problem it was in NY city and I had booked the whole week,

This was around the end of august 2009.

I was sitting in the bed for about 2 hours on my laptop and then decided to leave to explore the city. Upon my return I grew increasingly weary and started checking the head boards (which was attached to the wall) and the sheets for blood stains but didn't find anything. I sat on the bed again and out of the corner of my eye I saw something dart across the pillow and much to my dismay it was a bed bug.
I caught it in an empty water bottle and showed the people at the front desk.
They were VERY nice about it and refunded all my money. The sad part is, is that I still ended up with 13 bites all over my legs from the bugs while simply sitting on the bed for 2 hours.

Stay away, you will be scarred for life. I am too paranoid to travel anywhere now.

Submitted by "Plane Jane" on 08/12/2009

Living in the hotel for the past 18 months. Every floor has either had a very serious bed bug problem or continues to have an ongoing propblem. The management has no idea on how to remove the infestation which includes roaches and mice. A list of bedbug complaints is listed with the NYC 311 complaint hotline.

Submitted by "Billy Shears" on 08/06/2009

4th Floor. Stayed there during the first week of August, 2009. Woke up with telltale bites/welts on shoulder, hand, and hips. Hotel management was gracious and refunded my money...frankly, I feel bad for them that they have to deal with this horrible problem.