Ruined on 02/27/2013
I have had both bed bugs and bird mites in my apartment for over 6. The management does send an exterminator in every time you complain. However the extermination company they use knows nothing about bed bugs or bird mites. They spray some general pesticide around your place and tell you that you are the blame for the problem (even though my apartment is the only place that I have ever been that is infested with either bug) And I lived here for over a year before I had them and got them a few we
eks after new neighbors moved in. I would suggest you don't move here.
I have spent over $1200 to try to control the bugs myself as well as $30,000 of personal possessions that are ruined. I have spend well over 1000 hours scrubbing my walls, floors, and furniture and washing all my clothes in hot water daily.
I'm now broke,sick, emotionally exhausted and since I have to move out (to save my sanity) and put everything I have left in storage for 2 years (in hopes that the bed bugs will eventually die out - for an additional cost of $1400.) I am now also homeless.
The bugs in this place have ruined my life. I would not move anywhere near this neighborhood since there seems to be a bad infestation in most of the buildings in this neighborhood.
Horizon Realty Group on 11/14/2012
When residents report a suspicion that they may have bed bugs, Horizon's process is to contract with their third party professional exterminator. The first step is to conduct a t inspection of the premises. The exterminator will inspect in accordance with their own policy. Horizon maintains that the apartments adjacent, below and above be also inspected as part of the process. This is to ensure that if indeed the suspicion is proven correct, that the bed bug treatment will be effective AND w
ill not be rooted elsewhere or spread. This is Horizon's policy at all Horizon managed properties. Residents must also comply and cooperate 100% with the treatment and committ to its entirety. If residents do not commit by following the procedures in detail....eradicating these pests will be doubly difficult. Additionally, before treatment, residents are given a "cheat" sheet of essential task that must take place in order for the treatment to take effect. If the items on the checklist are not performed, then it is likely that the issue will continue. At Horizon Realty Group, we take pride in providing our residents with quality living and if a resident's apartment is found to be infested with bed bugs, Horizon will most definitely do everything that it can to protect its investment....its valuable residents! However, it is important the residents UNDERSTAND how incredibly important it is for residents to be committed 100% and be cooperative to working together to eradicate an issue like bedbugs. We have also had MANY instances where residents thought they had bed bugs and the result was not the case at all.
Mark Milford on 03/31/2009
I am the property manager for 6040 N. Sheridan. We have contracted with Smithereen Pest Control to exterminate any apartment that has bed bugs, and this is a free service to our tenants between now and June 30, 2009. We will do everything in our power to make sure we have a pest-free environment for our residents to enjoy.
Anonymous on 03/18/2009
Bugs first reported ~December 2008 in first-floor apartment. Despite extermination, at least one other apartment infested by March 2009 (fourth floor). Extermination underway.