Chris on 12/23/2012
My wife and I stayed at this resort from November 13th to the 23rd 2012. This resort is on the Big Island. A friend of mine in Honolulu suggested we take a new bed bug product with us that his company markets to hotels in the Waikiki area. The product is BuggyBeds and as I found out was a hit on the show Shark Tank. Anyhow, long story short, we placed two traps under our mattress and upon checking out we removed them to look and sure enough there were bed bugs in the trap. I guess the nice
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thing about this is the bugs didn't bite us but instead went to the traps. I didn't have the time to report this on check out however I did call them after the fact. I was told the hotel has a local pest control company come out when someone reports being bitten. Why wouldn't a large hotel chain like Marriott be more proactive than reactive! Good job and hats off to BuggyBeds - the traps really do work!