Anonymous on 05/30/2011
This is unbelievable. I have three little kids including an infant. Based on the Star rating and location, we checked into Best Western Premier Miami International Airport Hotel & Suites which is newly built 4-Star hotel. Around midnight, as i was adjusting my 6 month olds sheet, i saw a bed bug right under her sheet. Also found a huge one running on the headboard. My kids were in deep sleep and as such they have nightmares about bugs i didn't want to wake them up and scare them. Lost my sl
eep and was constantly pulling the sheets to check for Bed Bugs. I caught one of the Bed Bugs to show it to the Hotel front desk staff and as evidence (You wouldn’t believe that little son of a gun with no food is still alive in the plastic bag). Also, took a video of the bug that was running around the bed. Next morning, i made a compliant to the front desk Manager; he refunded the money for the room with no questions asked. I wonder if they're already aware of this issue. I also booked another room for my parents. As they are old and really tired after walking around the downtown area, they never checked for Bed Bugs in their room but I found some in their room as well. If i could find couple in my room, I’m sure the whole floor is infested. As i paid 400 some dollars for a night for this hotel never realized i would be paying for this filthy disgusting bed bugs too. I'm in the process of filing a complaint with the Health County Department. PLEASE STAY AWAY FROM THIS HOTEL.