I woke up with hives on my arm. Once again we find ourselves threatened by these gross bugs, only to be told that an exterminator would be out in a few days to help. We have once again taken it upon ourselves to treat our mild infestation before it gets any worse. Don't count on this apartment complex to help you with a situation like this. We also recently found out we are not the only tenants dealing with this problem, so we expect this to be ongoing until we move out. This company is definitely not proactive in treating or preventing, rent somewhere else!!