one full of blood post-biting my friend's arm). When we checked out, we alerted the front desk to the bugs. The gentleman there just stared at us blankly and pretty much said nothing. Well, fast forward a few weeks later- I had to throw out my sofa and treat my apt. for months because my place became totally infested. Absolutely disgusting. It was a stressful, costly and mortifying experience.

were two more babies. We immiently called the front desk. They were very polite and pretty much acted like this never happened before. They said they would
move us right away. I asked if we could have a bigger room and she didn't even hesitate. She said right away.

bug bites on my head and both wrists. They were not bad but
none the less they were bed bug bites

ir body. Carlo insisted they were from the hotel's parking garage. I did not think much of it at the time as I did not have a car and was not going to be in the hotel garage. When I woke up with bed bug bites over my entire body, I spoke with Carlo (I was told he was a manager). At check in, I had no bites or welts on any part of my body. When I confronted him after sleeping at the hotel (my face, neck and arms were visibly bitten with large welts), he became very defensive and abrupt. He immediately stated 'we know how to check for bed bugs and we will let you know if they are in your room'. I was shocked. At the very least I expected he would recommend moving me to another room. When he did not, I begged him to move me to another room. He continued to refuse until he checked out my room. I knew that I could not leave my belongings in the room. I went upstairs to retrieve my suitcase, etc. and found Monica the housekeeper and a houseman 'tearing the room apart'. They even had taken the head board off the wall. As I walked in the room, Monica looked at me and her immediate response was "I have to get you out of here'. She instructed the houseman to start packing my belongings. That evening I returned to the hotel and was told by a Desk Agent that I was moved to another room. He admitted to my sister and me that he had been bitten severely by bed bugs, since working at the Hotel Opal, and he had more bites than me.
FYI, my doctor counted 70 bites on my right arm, 23 on my forehead, 18 on my head, over 20 on my buttocks, several on my legs and back. It has been three weeks and I am still healing. I have ongoing histimic reactions to the bites. The worst part is there is nothing a person can do, but take antihistimine (very bad for the liver) and keep covered in ointments. Please be warned that you are endangering yourself and/ or friends. This
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on tripadvisor...on JULY 30,2009..another guest writes she has brought bed bugs into her home and been bitten after her stay at the Opal Hotel in San Francisco..same address as where I stayed...4 days apart.

Please remember the desk clerk told us he had even recently had a severe case of bed bugs bite just from working at the hotel.