Anonymous on 06/30/2012
Stayed in a private room 106 for one night. Thought the room seemed fine and simple and clean. By the next day I had about 20 bed bug bites. I talked to the lady at the reception area and told her what happened. She admitted that they have had them / have them in the shared rooms but tried to say that she didn't know they were an issue in the private rooms, though she didn't look surprised at all that I was telling her this.
Sobeb on 10/27/2010
I arrived in San Francisco for a business trip on the 11th of september 2010, and went directly to the hotel. I got room 214.
I slept well the first night and had no problems. On the morning of my second night (monday 13th of sept), I noticed bumps all over my right arm in a straight line, and was itchy on the left side of my back. Nothing too bad at first, but by the end of the day I had over 150 bumps that appeared all over my body and made my life miserable for the rest of the week.
switched hotels that morning and spent the rest of my week alternating between business meetings and running to the bathroom to cover myself in anti-itch cream. Ruined my week and I am now paranoid and not looking forward to my next business trip to SF.