Amy S. on 03/13/2014

I have stayed at The Kalahari more times than I can count and have NEVER had an issue with bed bugs. I have stayed in the main building as well as the Sands building.

I have gone with my immediate family and I have gone with my extended family. We have had as many as 4 rooms at a time and NOBODY has ever had an issue with bed bugs.

I have had a few issues with noise in the hallway and the staff responded immediately.

Anonymous on 11/25/2013

On November 23, 2013 I went to the Kalahari for a hockey tournament.
When I checked in at 5:30pm and went to my room, I set everything in the bathtub because I had seen reports from the registry. We went to the waterpark, came back at 8:00pm, and when I pulled back the comforter, a reddish flat bug was crawling on the pillow. I took a cup and scooped it up to show the manager. When the night manager saw the bug he told me that housekeeping would check out the room. I told him I didn't care if t

Anonymous on 05/13/2013

I stayed at the Kalahari on March 25th, 2013, as part of employee appreciation party. We only stayed one night. Two days later, two large welts appeared on my neck. I brushed them off as being spider bites. However, the bites kept occurring with increasing frequency over the next several weeks. Today, a professional came to my home and determined that there are in fact bed bugs in our bedroom. There is no possible way that they came from anywhere but the Kalahari, as we have not traveled anywher

Damn it all again!!! on 05/08/2013

Stayed here the last week in April. Had a great time at the waterpark but left with a souvenir. Six red bumps on my arm and back. I've had the unfortunate experience of this before (another city), which prompted me to do a little search before the first night. Didn't see anything though, so many places to hide. But no doubt what it was that bit me. My wife is just now showing signs from her bites and I spent all day flipping and cleaning the bed and floor. I will email the resort tommorrow but I

Dr. O on 05/04/2013

I had a similar experience. I attended the WI Dental Association convention. I arrived 5/2/2013 and stayed in room at the Sands at Kalahari. I got up the morning of 5/3/2013 with 5 itching red bites. 3 were in a perfect triad of bed bug bites... I researched bed bugs yesterday....

I went to the front desk before I left today "5/4/2013" and discussed the bed bug issue. Finally I spoke with Robert Hanson. I showed him the bites and I also now have pictures of the bites. He assured me the certi

Anonymous on 04/27/2013

On 4/24/13 I searched my beds for evidence of bedbugs and found two very obvious spots that could not have been anything else. It took 20 minutes for housekeeping to show up and they did give me a new room that appeared to be clean. The next day though, management called to let me know that they had done an investigation and determined that there were NOT bedbugs in the original room. They stated that the spots I saw were caused by a spill. This is simply not possible because you had to pull