Anonymous on 02/06/2013
Have been staying at the Savannah Suites in Hampton, VA for a couple of weeks. My arms and back have been bitten several times because of bugs. Maintenance came and put two new beds in the room, so I thought, but I am still getting bit. Maintenance sprayed behind the head board and under the bed. When I asked to see the spray bottle, it was not for bed bugs. It was for roaches. The corporate office has been contacted and said they will work on it. Nothing has happened yet and now they are not
returning my calls. The front desk clerks do not care at all. They say the same thing like they are reading from the same script. "We will call maintenance"
I urge you not to stay at this hotel. If you need to stay at a hotel for any reason, stay away form the Savannah Suites. JUST NASTY
Anonymous on 05/16/2012
I have been been there for some time. I have changed rooms twice. The manager said they would take care of it. Still have them. My brother said here last year and they had them then. And they gave him a free night. But almost all the local motels have them. I have stayed in 3 or 4 in Hampton.
Anonymous on 05/02/2012
have been there 6 months. got a phone call from the front desk, house keeper seen bed bugs in my room 414. they sprayed . came home from work. they tore the carpet out room infested with bugs. crawling out of the wall socket every where. talked to manager! she is a joke! no help! savannah suites corporate office has not called me back yet have called 3 times. and called the local news 10 on your side. and they are going to help.talked to other people in other rooms same problem.