John S. on 09/19/2015
We stayed 8/6-8/9 in the tower. We stayed on 11th floor. 1 month later, our whole house is infested with bed bugs.
Anonymous on 07/09/2015
Stayed on the 26th floor one night - June 29, 2015. Had approximately 25 bites on my legs, feet and waist. Reported incident to hotel.
Anonymous on 06/08/2015
Stayed here June 2015. After one night on the 10th floor I woke up with several small bites. I moved rooms just to be in the newer part of the hotel, floor 25, since I wasn't quite sure what the bites were. I returned home with more than 30 bites that were itching and swollen. It was confirmed by my doctor. I assumed that it was the older part of the hotel since the upper levels in the atrium are super hot and smell musty, but a few of my friends that stayed in the newer tower also had multiple
bites. The 7 th floor is completely closed off and has industrial vacuums outside the room doors that have white tags on them. Looks like fumigation is taking place there. With the long history of reports on various bed bug websites, and the atrium style, high temperature, musty rooms, I have no doubt that this hotel has serious issues with bed bugs. DO NOT STAY HERE!! This hotel should be condemned.
Anonymous on 05/25/2015
Bed bug bites after just one night ...all over my feet. I wish I checked this registry before I stay there; I assumed it was a nice hotel so it must be bed bug free. My mistake!
Anonymous on 05/20/2015
I stayed for 2 nights and had bed bugs bites all over my legs. When I complained the front desk just disregarded my complaints. When I left I had to ensure that my clothing was free of bed bugs and had my home sprayed just in case.
Anonymous on 10/20/2014
Stayed in room 7183. Woke up in the middle of the night multiple times due to severe itching. Woke up the next morning to find multiple rashes all over both my arms, fAce, neck and chest. We actually found the bug too and reported it to the manager right away.
Benson on 01/27/2014
My husband stayed at this hotel on Jan. 19-21st and came home covered with bed bug bites.
Jason on 01/18/2014
Stayed at hotel Jan. 2nd through the 5th 2014. Numerous bed bug bites. Visited the doctor when I came home and it was confirmed. I notified the hotel and they told me there was nothing they could do. Pretty disappointing!
Anonymous on 06/06/2013
was in room 349 from thursday may 31- sun june 2. found a bedbug on friday at 11pm, reported it to front desk, they responded at around 12:30 am or so, asked if we were sure it was a bedbug (we were) suggested that they could move us (we were too tired at that time), tore up the bed looking for evidence of more, said they found none (although the bedskirt had a large brown stain on one corner that looked like blood), changed the sheets, and left...with the bedbug. the next day when we returned t
o our room bedding was torn up again, and they refused to make the bed until we insisted. when we checked out, they said they had called terminix, that they were professionals, and there was no sign of further infestation beside the one we found, so there was "nothing they could do".
highly recommend avoiding this hotel; i know i don't intend to stay there ever again.
Anonymous on 11/03/2012
Was staying at the hotel on Oct. 5, 6, and 7th 2012. On the seventh
Checked out of my room at noon an went to my friends room
To rest a little longer before my departure. I woke up with two
Bug bites on my right arm that was raised an itching I was unsure of what they were I figured a nice hotel like that the clients would not have to worry about being bit while sleeping.
I didn't see the bug that bit me just no I was bit when I woke.
Anonymous on 03/10/2012
Stayed in the hotel on the 22nd floor on Feb 24th and 25th, 2012. 9 days later woke up with lots of small bites mostly on my arms. Look like bed bug bites in the line pattern.
Anonymous on 11/05/2011
Stayed 10/29 to 11/3 on 17th floor and had 2 bites on forehead and 2 bites on my left arm near armpit
Anonymous on 11/04/2011
Was in Room 957 for 3 nights had bed bugs bites all over my arms. I was so frightened that I took them home. Watching for more bites and had exterminator in to check my house.
Oct 2 to 5, 2011.