Americana Inn
2528 Parkway
Pigeon Forge, TN 37863

Found 1 report:

We arrived for check-in at the Howard Johnson establishment in Pigeon Forge at approx. 3 P.M. on July 2, 2012. Our family had 2 rooms reserved on the 2nd floor of the hotel. Upon entering the room, it appeared to be very old & out-of-date. Also, it had been very poorly cleaned. Immediately, we started to inspect around the edges of the mattress. That's when we found the bed bugs, their droppings, & even some blood spots in one of the rooms. We approached the front desk & was introduced to the ma

nager. This lady refused to refund our money. She didn't believe us & wanted nothing to do with it. We even showed her the bugs, yet she continued to deny their existence. At one point, she took one of the bugs with her & never returned. Again, we proceeded to the front desk to inquire about a refund. We were very harshly treated! Eventually, she agreed to a refund, but only for one night. Basically, she said that we couldn't prove that these were bed bugs & that it could be dust from a child's food or something like that. How ridiculous! It was pretty apparent that all she cared about was the reputation of her hotel & wanted us out of the lobby. She had no sympathy or concern for our health or the welfare of others human beings. A few other customers were filing complaints as well. One person found mold on their shower curtain. Finally, we just gave up & accepted the partial refund. This incident was very unfortunate & should not have happened. Horrible experience! We're currently working with our credit card company to dispute the charge. DO NOT STAY HERE!

see full report...

62 bedbug reports near this address:

2510 Parkway 0.095 km
Clarion Inn Pigeon Forge 0.116 km
Baymont Inn & Suites Pigeon Forge 0.234 km
Timbers Log Motel 0.302 km
Royal Inn 0.356 km
Comfort Suites Pigeon Forge 0.494 km
Wyndham Vacation Resorts 0.608 km
National Parks Resort Lodge 0.721 km
Spirit Of The Smokies Condo Lodge 0.781 km
Shular Inn Pigeon Forge 0.795 km
James Manor 0.862 km
Holiday Inn Express Hotel & Suites Pigeon Forge/Near Dollywood 0.868 km
Motel 6-Pigeon Forge 0.869 km
Days Inn Pigeon Forge 0.938 km
Days Inn Of Pigeon Forge 0.941 km
2795 Parkway 0.988 km
Park Grove Inn 1.015 km
Valley Forge Inn 1.023 km
2809 Parkway 1.031 km
Park Tower Inn 1.056 km
Smoky Meadows Lodge 1.093 km
Red Roof Inn & Suites Pigeon Forge - Parkway 1.122 km
Ramada-Music Road 1.166 km
Pigeon Forge Inn & Suites 1.192 km
Howard Johnson Pigeon Forge 1.220 km
Hotel Pigeon Forge 1.235 km
Hearthside Cabin Rentals, LLC 1.269 km
2824 Willa View Dr 1.311 km
Quality Inn Parkway Pigeon Forge 1.408 km
Fireside Chalet & Cabin Rentals 1.536 km
Jogi Lodging Incorporated 1.648 km