Nic on 08/10/2011
First of all we are enrolled in the rewards program for Best Western and have stayed at different ones several times and never had any issues, so this isn't a report made out of being paranoid. We checked into this location around 9:45 PM dropped the luggage off in the room went to the lobby to get a couple colas, went back to the room showered and watched television for a short time. At check in I didn't think it was the spotless clean like most Best Westerns we had stayed in but it wasn't awfu
l either. It wasn't awful until about 30 mins after the lights went out I felt a bite on my leg I raised the covers and seen what looked like a flea/nat, so as any normal person would do I pulled the cover back more to see if was just the one little black bug. That is when I seen them not one but two little reddish brown bed bugs. I work in a healthcare industry where we have been shown pictures and these were bed bugs No Doubt. I picked up two took them in a tissue to the clerk and she agreed that is what they were. She offered us a room down the hall, I told her if one room has them the others probably due to since they spread fast. I asked for the refund (we haven't seen that yet). The clerk did come to the room but didn't see anything, ( I counted nine total)even though I had pointed them out. I then noticed and showed her the brownish blood stains on the comforter (the side that was down to the bed) If I'm correct this can be left behind by bed bugs, she made no comment. As we were leaving the stay was topped off by a furry multi legged some kind of bug at the ceiling. I'm guessing the do not use a pest control company of any kind being three types of bugs were found in the room. On top of everything they treated us as if we were crazy and I have pictures of all of this stuff. We spent 3 hours in a laundry mat at 3:00 am all because of this. When I called the hotel they said they had orkin come out and nothing was found but I just have a hard time believing these people called anyone and that room hasn't been rented several times since.