Glenstone Lodge
504 Historic Nature Trl
Gatlinburg, TN

Found 1 report:

We had reserved a room through hotels.com starting 5.22.14 for four nights. Upon arrival at the hotel, we checked in and went to check the room out. The hotel/rooms are older, dated and really could use renovation. We lifted the mattress and immediately noted live bedbugs. As a current federal inspector and a former county health inspector, I have a good idea what I'm looking for. Management viewed the room but denied the infestation. Although Hotels.com was helpful in altering our reservation,

Glenstone management required us to pay for the first night before they gave approval to cancel our reservation with them! We were able to get another hotel but unfortunately the infestation was so advanced that we ended up with a "hitchhiker" and are in decontamination mode! definitely beware!

see full report...








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