Fairfield Inn and Suites by Marriott at Watiki Indoor Waterpark
1314 N Elk Vale Rd
Rapid City, SD 57703-9588

Found 7 reports:

I was visiting Mount Rushmore on July 4th Weekend. I booked this hotel for July 4th and 5th. I reached the hotel at 3:00 PM on July 4th but the checkin time is 4:00 PM (most hotels are 3:00PM. No room available until 4:00 PM. I left and came back at after 9:00 PM. I checked in Room 239. We are tired and go to bed. Next night on July 5th at about 2:00AM I went to bathroom and found a live insect in my shirt. It looks like a bed bug. As soon I killed the bug with bath tissue I saw blood on the tis

sue. I can't sleep from 2:00 AM. In the morning about 6:00 AM my wife and daughter wake and I show them the tissue with blood. My wife and daughter don't believe me at first. I decided to show the front desk and I went to bathroom to change my clothes. As soon as I came out from the bathroom my wife and daughter caught another bed bug live. I took all of them in the front desk and show them. The young girl write notes on the computer and apologies for this and told me to talked to supervisor, who is suppose to come at 7:00AM. I talked to her about 8:00 AM. She didn't pay any attention to my problem. Looks like it is normal. Anyway I took the business card for the Manager and left the hotel immediately. On Monday I talked to Chris, the manager and he was very nice and apologies for the inconvenience.

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12/28/12
my family and i checked in this "fine establishment"(room#416) on the 26th of december for some post christmas fun only to wake up the morning of the 27th to find some uninvited guests had been in bed with my son and daughter ages 11 and 6. i called the front desk requsting assistance and about 15 minutes later a younger guy (nathan i believe)shows up at the door. however immediate assistance is hardly what he offered. he offered a smart-ellic attitude and the same comment i saw poste

d in a previous posting... "every motel has bedbugs"... so these horrible creatures ate up my son and on their escape to paradice my chilren were sprung out of bed at 6 am and herded around like cattle in our frenzy to try keeping them away from this nastiness...seriosly these creatures were all over the bed climbing the wall by the headboard all over the seams of the bed.ive never seen anything like this in all my 34 years(and my company has had me in some pretty "cheap" rooms before). we werent even offered an alternate place to shower so we could leave... i am currently in contact with the management on what my course of action will need to be...

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Just returned from stay 17-21 sep and appear to have bites, stayed in room 234, just called and manager is checking the room.....


Fairfield Inn and Suites Rapid City, SD
Room: 320
Sept 10 2012

Checked in and changed clothes. Was getting ready to start some computer work and decided to check the bed.

I noticed dark dots along the crease of the mattress. I wasnt sure what they were so I pushed my nail on one and blood smeared on the mattress. I then pulled the mattress away from the wall and there was an adult bedbug in the crease of the mattress.

I alerted "Chris" the general manager and checked out.

I'm it

ching all over. Yuck,

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Fairfield Inn and Suites Rapid City, SD
Room: 320
Sept 10 2012

Checked in and changed clothes. Was getting ready to start some computer work and decided to check the bed.

I noticed dark dots along the crease of the mattress. I wasnt sure what they were so I pushed my nail on one and blood smeared on the mattress. I then pulled the mattress away from the wall and there was an adult bedbug in the crease of the mattress.

I alerted "Chris" the general manager and checked out.

I'm it

ching all over. Yuck,

see full report...

Our friends arrived home yesterday after staying at this hotel for a night. The first room they were given had a dead bedbug on the mattress. Now concerned, when they were moved to a second room they checked behind the headboard which had dozens of dead bedbugs and dried blood. The management claimed that the room had "just been treated" so all the bedbugs should be dead. They also stated that "every hotel has this problem, some are just more open than others". Their third room was thoroug

hly checked and was free of bedbugs.

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We arrived at the hotel a little before check-in time. The room appeared clean, but upon closer inspection there was food and drinks spilled under one mattress and the other mattress had a bed bug and some bed bug droppings underneath it. When we informed management they seemed not to care and told us that we would need to wait till check in time for them to "clean" another room. We did not stay at the hotel due to the bed bugs. As to my knowledge there was nothing done about the bed bugs after

we left.

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2 bedbug reports near this address:

Comfort Suites Rapid City 0.066 km
La Quinta Inn & Suites Rapid City 0.075 km