Quality Inn North Charleston 7415 Northside Dr North Charleston, SC 29420-4209
Found 4 reports:
Anonymous on 08/29/2013
Aug 26, 2013
Other reports appear to continue the same, loaded with bed bugs and terrible stench in rooms. This place seems clearly to be a health hazard. When I turned on the light several were running around.
Make further complaint to:
Anonymous on 07/19/2013
We checked into hotel on Friday, July 5th and did not realize until later that the funny smell in the room was not in fact the smell of a "old" hotel, but in fact the scent of bed bugs. My daughter broke out in a rash over most of her body within the next 7 days. She spent money treating for them and medicine for the terrible itch they cause...she is still battling with it. Two days ago I started breaking out. At 4:00 this morning I woke up feeling something crawling on me...I immediately kn
ew what it was. I got up and started washing everything on my bed in hot water and vacuumed the mattresses and around the bed. I have spent $300 already to replace the mattress cover, mattress pad, pillows, etc and have an exterminator coming today and I have NO IDEA how much that is going to cost. From researching this problem I notice that numerous other people have gotten bed bugs from this Quality Inn and others too. I am extremely upset and have a lawyer checking into what my next step is. If Quality has aleady had reports on this hotel, why is it not closed/condemned?????
June 28th cockroach found upon check in and front desk attendant offered to send maintenance to spray. Upon pulling covers back, identified bed bug on pillow. Notified front desk and she again gave me story about not being able to give a refund because only the manager had the code. I was also given the name of Peggy as the manager,
AJSimpk on 05/02/2013
My husband and I were visiting from out of town and opted to stay at this Quality Inn because we are Choice rewards members and have stayed in TONS of Quality Inns and never had a problem. We were expecting the same quality and customer service that we had grown fond of within the chain. This place FAILED to live up to the standard; Not even in the ballpark.
We checked in after 3pm and admittedly, the "check in" process is the only thing that went well. After dropping off our luggage we left a
nd returned later on in the evening took our showers and prepared for bed around 1230-1am. Around 230am I was awakened because I felt like something was crawling on me. I turned the lights on, snatched the covers back and indeed there were bed bugs. I screamed for my husband to look at the scrambling bugs and he also agreed they were bed bugs. I immediately called the front desk to complain and the young lady told me they were booked to capacity (which was a lie, that parking lot was bear) and that it was nothing she could do until the manager got in at 8 and someone would call me. She then said she would send maintenance but no one ever showed. Around 3am I walked to the front desk to show her pictures and video of the bugs and her response was "oh my god, that's gross. Well I made notes in your account for the manager to call you as there is nothing I can do since you paid on your credit card and the manager is the only person with the code." I then informed her we would be leaving as that was unacceptable to even expect a guest to stay in a room with bed bugs. 8am rolled around and the manager didn't call. I called the manager Peggy around 8:30 and at first she tried to pretend she didnt know what I was talking about but then she quickly pointed out that I would not be refunded my money since I didnt call when we checked in & that she would call an exterminator. I called and reported them to Choice Hotel chain customer service.
We stayed on 2/25/13. We also photo and video evidence.