Anonymous on 11/15/2011
Hotel has bed bugs. Pocono Township Dept of Health already has an investigation folder open on this hotel, before I called. I stayed 9/24 - 9/25 and found bed bugs crawling on our bed. Notified the staff and they stated this was not the first case. Hotel staff is instructed not report this to any other people checking in or out. DISGUSTING, DISGUSTING, DISGUSTING.
If I had Facebook I would certainly put notice out that way as well. I have a case# already with Tannersville Police (due to how the
situation was handled by the GM), Wyndam Rewards, Ramada Inn Corporate, Better Business Bureau, BedBugRegistry.com and the Pocono Township Dept of Health. Do not risk it!!!! My poor rating has nothing to do with the staff on hand....they were very helpful. This has to do with the GM/owner. He is rude and wouldn't even come talk to me. He only spoke with his staff.