Marcy on 10/04/2013
Hi. I'm a Flight Attendant. Both myself and the Flight Attendant in the room next door to me found a bed bug crawling on top of the bed. I called the front desk and they sent someone from security with a key to the new room (10/2/13). I showed the person from security to be sure it was a bed bug and he assured me that it was. The next morning, the General Mgr. suggested that I may have brought it in. The following day the GM (Chris Phillips) left me a voice mail saying that they checked bot
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h rooms and there were no bed bugs and that I may have seen a spider. Also when I said that security did not seem surprised the GM made another excuse. The GM took no responsibility and planned to do nothing to remedy the situation.
John on 11/13/2011
Checked in Friday Nov. 11th 2011. When we got to our room we pulled back the sheets and saw blood stains, so we lifted the mattress and saw a bed bug moving across the box spring.
Called the management and they moved us to a new room.