barch on 11/06/2012

During check-in, I asked the representative if they ever had a hotel problem. She responded absolutely not. After I checked in to room 409, I conducted my own investigation because I was skeptical given the many reports of infestation in Philadelphia Hotels. I checked the bed with rubber gloves and a flashlight. All seemed well until I reached the rim of the mattress at the headboard. There, I found a lot of black residue (droppings)which clearly indicated bed bug activity. I showed hotel person