Anonymous on 12/30/2012
Stayed at this hotel in July. My parents had a handicapped room. This was the only hotel we stayed at. For weeks after my mother was doctoring because she had this bad rash all over her body. She was on meds and not getting better at all. After 2 months of doctoring they spotted some bugs on the bathroom floor at night when they went to the bathroom. Caught a few and call the exterminator here their bedroom was overrun with bedbugs. Cost $2000 to get rid of them which took a lot of work o
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n our part to get the house ready for the exterminator. By the time we got everything out and then back into the house my 77 year old mother ended up in the hospital. We contacted the hotel chain. The only response we got was a letter to use for a one night stay at any of the hotels in the Hilton chain. Thanks a lot.