Anonymous on 01/20/2013
This was on November 30th, 2012. I checked in early because I hadn't slept at all the night before. I took a nap and woke up after a couple hours. I happened to look across at the bed from the desk chair to see a bug crawling up the side of the mattress. I killed it and had to look it up online as I'd never seen a bed bug. I confirmed it so I presented it to the manager who moved me into another room. He did not offer to wash my clothes or give me a discount for the huge inconvenience of no
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w having to treat all my items as potentially infested and having 10-15 huge, itchy welts develop over the next week and live with them for couple weeks after that. The excuse I was given by the manager was that it must have been from the people who just left that morning after staying in the hotel for several days because they treat the rooms monthly. The room was #10, but the manner in which I saw housekeeping clean the room the next day it was clear they had no procedure in place to keep them from spreading. Fingers-crossed I didn't stay in the room long enough and I cleaned my items well enough that I didn't bring them home. So far so good.