Anonymous on 03/09/2013
We got a suite for a hockey tournament and when my husband was about asleep he felt something crawling on him. It was a bed bug. They moved us but now our family is in two separate rooms and we can't get comfortable. This is so gross!
Anonymous on 11/07/2012
We had several rooms booked for a wedding and the first night we stayed in a room on the second floor. The room was clean free of bed and the bed didn't have a bed bug cover. The second night we got out second room. After walking in the room I checked the sheets and noticed bed bug covers. The bed was clean. As I went to take the head board off the wall I noticed baby bed bug and black all over the head board. The bed bug was dead. I talked to the lady on duty she said they never had problems
and offered us a new room and would send someone up to inspect the new room. She sent a manager up with a maintenance guy. They checked the new room and out was clean. The next night a family member got a room. Add I was in her room I noticed black "things" on the walls I noticed I've moving so I killed it. Sure enough it was a bed bug. Called down to the front desk the lady came and checked and brought us bags to put her belongings in. The hotel was fully booked so we had to pile in two rooms. They were very nice about the whole situation but I'm afraid they did nothing