Simon on 08/18/2012
Stayed in room on 5th floor in August 2012. It was infested!. The hotel didn't care, they just handed me a can of cockroach spray to spray the bed with! I have bites from my face down to my feet. I had to seek immediate medical attention. Two weeks later I am full of sores and still itchy. Management refuse to speak to me. Management refuse to refund the nights accommodation. I have spent more than $600 including having to throw away my luggage, gifts I bought for family, medication and I
see full report...
show snippet only
had to cut my holiday stay short and leave NYC early without experiencing the city. Don't book here, you will regret it and the Management don't care. Report them to 311 when in NYC and lodge a complaint on the Better Business Bureau website. It will take years for the scars on my body to fade.