Submitted by "The Gracie Inn" on 10/21/2008

My mother stayed this weekend and spent the night in the ER from bedbug bites, she also had to pay for medicine. The hotel only offered one night free and an extra day for free. She has had a very hard time finding out who owns it so she can write a letter to them, can anyone help?

Submitted by "The Gracie Inn" on 10/12/2008

We had a lot of bed bugs. When we told the manager and we showed our marks of the bed bug, he said we don't pay for one night and he gave us another room. From the tourists we heard that they had also bed bugs. The manager had solved that problem to give them our room.So he thought to solve two problems. We checked out and got a total refund of our 4 days stay. Of course they have this problem a long time already. Now I am in Holland and it looks of we take the bugs with us.