UnhappyDweller on 08/21/2012
There is a listing for the Oakwood housing on 830 West 8th Avenue, but could be indicative of the poor quality of customer service about Oakwood in general. I was in a room that had bed bugs in the wall. It has been 12 days since I first reported the bed bugs. It took them 8 days to acknowledge the presence of the bed bugs (and they would not have believed me if I didn't take the pictures I did). I did not receive temporary housing, communication was disorganized, the process has been slow movin
g, promises about when a new unit would be provided to me were broken--all in all, a very poor response on their part.