Submitted by "Anonymous" on 07/04/2010

This hotel always has a problem with bed bugs. They don't care because people keep coming back. Someone has to fix them good once and for all

Submitted by "George from UK" on 03/20/2010

I just came back from a business trip in NY, i stayed at the grand hyatt for 2 nights Sunday 14 and Monday 15 of March.
I checked out on Tuesday 16th and i started seeing some tiny red marks on my hands, arms and face, within the next 24 hours this marks have developed to blister like red bumps, i have in excess of 50 and they are very itchy.
This has ruined the rest of my business trip and made me very worried.
I will seek legal action against the hotel once i get all the right documentation and proof in order.
In the meantime i urge you not to stay there unless you want your holiday or business trip to turn into a nightmare.
They should be ashamed, a 5star expensive hotel should not subject its guests to that

Submitted by "anonymous" on 01/27/2010

November 9-11 Dirty sheets and then bedbugs followed shortly afterward. These went undiagnosed ruined my Christmas!!!!!!!!!!!!!

Submitted by "Anonymous" on 01/26/2010

I stayed at the Grand Hyatt over New Year's weekend. Immediately upon returning to D.C. I started noticing bites. They seem to be clearing up now, although I'm paranoid they may have traveled home with me or my boyfriend. I cannot "prove" the bugs were there of course, but I am highly suspicious. I urge you to be cautious if you stay there. Use the luggage rack, etc.

Submitted by "Anonymous" on 10/19/2009

I recently attended at wedding in NYC and stayed at the Grand Hyatt for 4 nights, September 24-27, 2009. Room 2402. We had no other stops on our trip.

I returned home with over 100 bed bug bites on my thights, arms, hip area and under my chin. Bed bugs have a characteristic pattern of biting and mine is classic. I saw a doctor on October 6th who confirmed my suspicion.

My husband phoned the Grand Hyatt to inform them that I was covered with bed bug bites following my stay at their hotel. We received a fax today, October 19th with a report showing no bed bugs found in the room. B---S---. Like they would really fax us a report revealing infestation in their hotel.

If you decide to stay at the Grand Hyatt, sleep tight and don't let the bed bugs bite!

Submitted by "Grand Hyatt New York" on 08/28/2009

August 5th - 8th, 2009 Room 2567
Two friends and I took a girls trip to NYC and stayed at the Grand Hyatt. Me and one friend shared the same bed all four nights and both of us came home bitten by bed bugs. I received a medical diagnosis and have pictures of the bites. The first day home my friend called the front desk supervisor to tell him of the situation. He was non-chalant about the problem and said he'd look into it. I called the next day to file a formal complaint and upper mgmt said that he'd first have to remove the occupants from the room (this should have been done the day before). They did a formal inspection of the room with their company of choice and sent me (after two requests) a simple report that stated no bed bugs were found. The insurance agency would not help us as well. All that we requested was to be reimbursed for our hotel stay and medical expenses. They refused all requests. This hotel not only costs us $300 a night, but time off from work, medical expenses, and time lost re-washing every piece of clothing that we had taken with us. I strongly recommend that you DO NOT stay at this hotel.