Club Quarters Downtown NYC
52 William St
New York, NY

Found 10 reports:

Only 1 night stay in NY stayed in Club Quarters, noticed marks on my neck and face stayed on 7th floor. This hotel is filthy!


Stayed there 8/14 and left with bed bug bites all over my chest and neck. Serious problem.


Yup. Bed Bugs. "Priceline Name Your Own Price" apparently only puts you in hotels that have them, and this proved to be true for me in room 1604. The staff was very gracious -- free breakfast and another free night, washed my clothes and moved me immediately to another room -- but had to go through the complete drill upon returning to my home. Unfortunately, though the hotel is beautiful and the staff very nice, they seem to have an ongoing bedbug problem.


I am now back home after a trying ordeal. I was at Club Quarters from 11/25/12 - 11/30/12. On 11/29/12, I complained to the front desk after days of itching that I was concerned there were bed bugs in my room. Long story short, after some insistence, they moved me to another room and brought in the dogs. The dog picked up the bed bugs. I am now fighting with the hotel to replace my items that I had to leave at the hotel (several thousand dollars worth and health equipment). Go somewhere el

se. They are not honest about it and upon asking them about this being an issue, they claimed it was not. AFter reading recent reports here, clearly this was an ongoing issue they chose to ignore.

see full report...

Dear Anonymous Guests,

Guest feedback is important to us and we take all comments regarding bed bugs very seriously. Club Quarters has a proactive pest elimination policy that includes regularly scheduled inspections by a professional pest control company that uses trained bed bug detecting dogs. Additionally we have thoroughly trained all of our housekeeping associates to inspect our guest rooms for any signs of pest activity. When necessary our pest control company conducts bed bug elim

ination procedures using the latest in heat and/or steam technology.
I encourage anyone with questions or comments regarding our pest control policy to contact me.

Respectfully,
D'Arcy Coon
Manager Guest Room Operations - Central Services.

see full report...

Dear Anonymous Guests,

Guest feedback is important to us and we take all comments regarding bed bugs very seriously. Club Quarters has a proactive pest elimination policy that includes regularly scheduled inspections by a professional pest control company that uses trained bed bug detecting dogs. Additionally we have thoroughly trained all of our housekeeping associates to inspect our guest rooms for any signs of pest activity. When necessary our pest control company conducts bed bug elim

ination procedures using the latest in heat and/or steam technology.
I encourage anyone with questions or comments regarding our pest control policy to contact me.

Respectfully,
D'Arcy Coon
Manager Guest Room Operations - Central Services.

see full report...

My wife awoke this morning with multiple bug bites to her legs. The front desk said they called an exterminator, who apparently was unable to find any bugs.


I just returned from a two-night stay at Club Quarters Downtown, and upon unpacking I found one bed bug on my garment bag. I don't have any bites, but the bug was unmistakable.


We stay last week/October 31 - November
Bed bugs, we had a rash, i had to go the doctor
they it was bed bug bite/


Bed bugs identified in one room there within the past two days.









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