Harlem on Biz on 09/26/2013
I stayed at the Aloft Harlem in September 2013 and the DO have bed bugs!! I had to call Starwood to file a complaint, because it was not addressed to my satisfaction by the property.
The front desk staff is friendly and helpful. The management (from my experience) is dismissive. Will NOT return.
jcortez on 06/24/2011
stayed at the aloft april 2011 for 1 night. was really paranoid because of all the reports of bedbugs in nyc. i carefully inspected everything and there were no bedbugs. the staff were great and i loved the hotel.