01 & 03 PH Flags on 12/09/2013
The name has changed to the Byblos Niagara Resort and Spa, After reading that there were bed bugs at the hotel we were very concerned considering our teams were placed here for a hockey tournament. We called and and were assured that there were no bed bugs (as any hotel would). Considering we had 2 teams coming and about 30 rooms, we were still hesitant but decided to go ahead and stay. Upon checking in everyone inspected their rooms VERY carefully, and we are very h
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appy to report that as of today (Dec 9th), we have not heard of any problems in any of the rooms (if anything changes I will update). I would recommend staying at this hotel.
Anonymous on 10/12/2013
Oct 11, 2013
Visually inspected bed upon checkin found live bed bugs
Hotel provided new room on a different floor, new room was clear.